New Relic Reviews
New Relic Customer Reviews (8)
- Most recent
- Oldest
New Relic Customer’s Q&A
New Relic Features and Benefits
New Relic offers a range of key features and benefits designed to enhance application performance and business outcomes:
- Real-time instrumentation and analytics: Quickly set up and visualize application performance across various environments without the need for expensive hardware or custom dashboards.
- Flexible instrumentation and dashboarding: Collect additional data to meet specific application needs through API calls, XML-based modules, and UI-based additions.
- Guided engineer responses: Utilize alerting on any telemetry collected, including standard metrics and custom events, to guide engineers towards resolving issues before they impact customers.
- End-user experience correlation: Evaluate customer impact through real-user monitoring, synthetic monitoring, and mobile app performance analysis, connecting frontend performance to server-side performance.
- Application and infrastructure performance connection: Link application health to underlying infrastructure health, providing a prioritized view of applications and their dependencies.
- Proactive technology strategy: Move beyond the break-fix IT model to a proactive approach, reducing service degradation events and improving scalability.
- Total cost of ownership reduction: Decrease long-term technology costs by implementing advanced monitoring and diagnostic tools.
- Human resources productivity: Enhance productivity by diagnosing problems faster and more accurately, often before customers encounter them.
- Infrastructure efficiencies: Improve infrastructure performance and efficiency through comprehensive monitoring and analysis.
- Revenue growth: Boost e-commerce, subscription, advertising, and mobile app revenues by addressing performance issues proactively.
These features and benefits make New Relic a valuable tool for modern application teams and businesses looking to optimize their digital infrastructure and drive growth.
New Relic Pricing
New Relic offers transparent pricing with a free tier and usage-based pricing for full-stack observability. The free tier includes 100 GB of data ingest per month and unlimited free basic users. Beyond the free tier, data ingest costs $0.35 per GB.
There are three user types: basic (free), core, and full platform. Prices vary based on the user type and the edition chosen. The platform provides access to over 30 capabilities, including APM, infrastructure monitoring, logs, RUM, and more. Additional charges may apply for add-on features like SAP and Synthetics.
For more detailed pricing information, visit the New Relic pricing page.
Payment Method
New Relic accepts credit card payments for its services. For organizations with a commitment contract or those spending over $25,000 annually, Bank ACH payments are also available. Payment methods can be managed through the billing team.
For more details, visit the New Relic billing page.
New Relic FAQs
New Relic Alternatives
Top 10 New Relic Alternatives:
- Better Stack - Offers real-time log management and incident management with a user-friendly UI.
- ManageEngine Applications Manager - Provides APM with support for Java, .Net Core, Node.js, PHP, and Ruby applications.
- Datadog - Known for its comprehensive monitoring and analytics for cloud-scale applications.
- Dynatrace - Features AI-powered monitoring and full-stack observability.
- AppDynamics - Offers end-to-end application performance monitoring and business performance monitoring.
- Splunk - Provides data analysis and monitoring with a focus on machine data.
- Prometheus - An open-source monitoring solution with a powerful query language.
- Elastic APM - Part of the Elastic Stack, offering performance monitoring for applications.
- Grafana - Known for its visualization capabilities and integration with various data sources.
- SolarWinds AppOptics - Provides infrastructure and application monitoring with customizable dashboards.
How To Open A New Relic Account?
To open an account on newrelic.com, follow these steps:
- Visit the New Relic sign-up page.
- Enter your company email and name.
- Choose a sign-up method: Google, GitHub, GitLab, or Bitbucket.
- Agree to the Terms of Service and Privacy Notice.
- Complete the sign-up process to gain free access to New Relic's observability platform.
For adding accounts to an existing New Relic organization, use the Access management UI or the NerdGraph API.